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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lezlie Holmes

April 17, 2023

5  out of  5 rating by Lezlie Holmes
"Jim Metzler has been my insurance agent since May of 1991, that should tell you something!!! They are great people, yes I would recommend them one thousand times to anyone!!!"

reco sharper

March 8, 2023

5  out of  5 rating by reco sharper
"Always helpful, informative and heartfelt"

Mitch Funk

March 3, 2023

5  out of  5 rating by Mitch Funk
"Been his customer for years, very thorough and eay to understand. Very helpful and reasonable. Highly reccomend!"

Patti Binninger

February 20, 2023

5  out of  5 rating by Patti Binninger
"Jim and his crew are great people! They are knowledgeable, courteous, professional, efficient, caring and friendly! Jim Metzler State Farm Insurance is a great place to go to for your insurance needs!"

William Harmon

January 23, 2023

5  out of  5 rating by William Harmon
"Jim has always been so kind and professional. Any issues or questions are always answered and explained to help me understand my policies. I couldn't ask for a better agent."

Kaiba quint

January 6, 2023

5  out of  5 rating by Kaiba quint
"This State Farm office helped me with all my questions. Jim and his team are great to work with. I recommend this insurance office to anyone looking for honest and trusty worthy insurance people"

Patti Medvescek

December 14, 2022

5  out of  5 rating by Patti Medvescek
"Like many of Jim's clients, I have been insured with State Farm for decades! His agency offers many products. He knows I am happy with what I have and he trusts me to call.him when I need something. His office staff (hi Melanie) are top notch- responsive friendly and professional."

Steve Coyne

June 18, 2022

5  out of  5 rating by Steve Coyne
"Aaron Metzler has helped us in a quick professional manor several times in the past year. All I have do is drop him an email and he gets on it quickly and completely. Our thanks to Aaron"

Ms Ch

June 11, 2022

3  out of  5 rating by Ms Ch
"Been with them for 20 years. No real issues since last year. One bad experience was when they didn't change our policy as we asked, and when the mistake was discovered, they would not refund the difference stating that we should've known that the policy change did not happen. But also had good experiences with them."

Tom Hulbert

June 10, 2022

5  out of  5 rating by Tom Hulbert
"When I call and need certain documents or new quotes or modifications, everything is done in a timely fashion with a high level of professionalism. This has been a great agency to work with. Thank you everyone at Jim Metzer State Farm!"

Tsunami Seiko

June 2, 2022

5  out of  5 rating by Tsunami Seiko
"There's only 2 kinds of insurance. Ones where u overpay and they cover everything and ones where you underpay but they back out of covering when you need them to. State Farm covered me when I wrecked my car and had a lawsuit resulting from it. I had to meet with the lawyer that State Farm provided once and they took care of the rest it was the least stressful experience possible given the situation. Even when other insurance companies call me offering lower rates, I'm never tempted to switch because State Farm has been good to me."

Laura Adkins

May 4, 2022

5  out of  5 rating by Laura Adkins
"Tammy Rickenbach is always very helpful and stays on top of things."


March 11, 2021

5  out of  5 rating by SG3112
"My thanks to Tammy and the others in the Jim Metzler State Farm Insurance office. They always take great care of my insurance needs."

Christy Baugh

December 11, 2020

5  out of  5 rating by Christy Baugh
"Our daughter is leaving the nest and moving to Florida. I called the office after getting a quote from a new State Farm agent that was 3 x the amount we were paying here. Tammy was on it! She called and spoke to the agent and figured out how to make it much more affordable for a new college graduate. This was above and beyond her job... and we so appreciated her attention and help during this transition! This is EXTREMELY excellent customer service for sure!! So happy to be with JIm Metzler and his amazing staff!!"

Nathan Brown

November 2, 2020

5  out of  5 rating by Nathan Brown
"Jim Metzler is a fine gentleman and a scholar. Take care, my friend."

David Carlson

August 19, 2020

5  out of  5 rating by David Carlson
"Jim reviewed with us all of our State farm policies giving helpful observations as to adjustments, both up and down. He listened to our concerns and asked relevant questions."

Larry Freiburger

August 3, 2020

4  out of  5 rating by Larry Freiburger
"Jim's agency has been very good about conducting regular reviews of our insurance needs. We have auto, homeowner's, and personal liability policies with State Farm and like the "one stop shopping" we get with Jim's agency."

james lepp

July 29, 2020

5  out of  5 rating by james lepp
"Helped me with everything I needed."

Gail Flatow

July 28, 2020

5  out of  5 rating by Gail Flatow
"Jim is always knowledgeable and thorough in his annual review of our policies and tries to find ways to save us money. He's a great agent."

Annette Donegan

July 25, 2020

5  out of  5 rating by Annette Donegan
"Very much appreciated the insurance review on all policies. Easy to understand and appreciated finding ways to save money."

Donald Klemen

July 21, 2020

5  out of  5 rating by Donald Klemen
"Jim has been our State Farm Insurance agent for more than 40 years! Jim helps us with selection and coverage levels. Our meetings are very organized for home, auto, and other needs are addressed. Jim is a Great State Farm Representative and we have enjoyed working with and getting to know him.!"

Julie Klemen

July 19, 2020

5  out of  5 rating by Julie Klemen
"We have worked with Jim Metzler's agency for over 40 years. State Farm offers a good value for their products, but we stay because of their quality, professionalism and responsiveness. Also have been very helpful to us when we have had to file a claim ."

Christopher Williams

July 17, 2020

5  out of  5 rating by Christopher Williams
"Jim has been working with my family for three generations now. Always works to understand the person. Fantastic individualized attention."

Mike Whitman

July 4, 2020

5  out of  5 rating by Mike Whitman
"Jim is a great person. I've been with him for over 20 years which itself is testimony of the thoughtful input and service he has provided. i have several policies with State Farm through Jim and I can always count on him when I have questions about my risks and the insurance coverages I have."

Mary Bruss

June 30, 2020

5  out of  5 rating by Mary Bruss
"Jim went over my policies in detail and explained coverage, limits, etc. No other insurance agent had ever done that. I greatly appreciated him taking the time . He was friendly and easy to communicate with. Best agent I have ever had!"